Privacy Policy
Effective Date: 27 October 2026 At Balancify (https://balancify.in), we value your privacy and are committed to protecting your personal and business information. This Privacy Policy explains how we collect, use, store, disclose, and protect your information when you visit our website, contact us, or use our services. By accessing our website or using our services, you agree to the practices described in this Privacy Policy.1. About Balancify
Balancify Private Limited is a team of Professional CA and CS, providing On-Demand Invoicing Services, Accounting, Indian Tax Consultancy, return filings and Business Registration and compliance services. Our mission is to make Accounting, Indian Taxation, Business Registration and Regulatory Compliance simple, transparent, and accessible for all individuals, startups, and SME across India.2. Information We Collect
We may collect the following categories of information depending on the services you request.A. Personal Information
When you contact us or request our services, we may collect:- Full name
- Email address
- Phone number
- Business or residential address, where required
- Other contact details you voluntarily provide
B. Business and Professional Information
To provide registration, taxation, accounting, or compliance-related services, we may collect information such as:- Business name and business address
- Company or LLP details
- GST Identification Number (GSTIN)
- PAN and other identification details, where required
- Financial statements and accounting records
- Invoices, transaction records, and tax-related documents
- Information required for business registration or trademark applications
C. Technical Information
When you visit our website, certain technical information may be collected automatically, including:- IP address
- Browser type and version
- Device and operating system information
- Pages visited and time spent on the website
- Referring website or source
- Cookies and similar tracking information
3. How We Use Your Information
We may use your information for the following purposes:- To respond to enquiries and contact requests
- To provide the services you have requested
- To process business registrations, GST filings, trademark applications, and related compliance work
- To prepare accounts, invoices, reports, and other business documents
- To communicate updates regarding your services or applications
- To process payments and maintain billing records, where applicable
- To improve our website, services, and customer experience
- To prevent fraud, misuse, and unauthorized access
- To comply with applicable laws, regulations, and lawful requests
- To send service-related notifications and, where permitted, promotional communications
4. Legal Basis for Processing
We process personal information where necessary to provide requested services, take steps at your request, comply with legal obligations, pursue legitimate business interests where permitted, or obtain consent when required by applicable law. You may withdraw consent where processing is based on consent. Withdrawal does not affect the lawfulness of processing carried out before the withdrawal.5. Sharing and Disclosure of Information
Balancify does not sell your personal information to third parties. We may share information in the following circumstances:- Government and regulatory authorities: When required for GST filings, company registration, trademark applications, or other legal and compliance procedures.
- Professional service providers: With authorized accountants, consultants, or other professionals involved in delivering your requested services.
- Technology and hosting providers: With website hosting, email, cloud storage, security, analytics, and other service providers where necessary for business operations.
- Payment service providers: Where applicable, to process payments securely.
- Legal and regulatory purposes: When disclosure is required by law, a court order, or a lawful government request.
- Business transfers: In connection with a merger, restructuring, or transfer of business, subject to appropriate safeguards and applicable law.
6. Confidentiality of Business and Financial Documents
Balancify understands that business registration, taxation, and accounting services may involve confidential documents and financial information. We take reasonable measures to restrict access to such information to authorized personnel and service providers who need it to perform their responsibilities. However, no method of electronic transmission or storage is completely secure. We cannot guarantee absolute security, but we strive to protect your information using appropriate safeguards.7. Cookies and Website Analytics
Our website may use cookies and similar technologies to:- Ensure the website functions properly
- Remember user preferences
- Understand website traffic and visitor behaviour
- Improve website performance and usability
- Measure the effectiveness of marketing activities, where applicable
8. Data Retention
We retain personal and business information only for as long as reasonably necessary to fulfil the purposes described in this policy, provide our services, maintain business records, resolve disputes, and comply with applicable legal or regulatory requirements. When information is no longer required, we will take reasonable steps to delete it or anonymize it, subject to applicable retention obligations.9. Data Security
We implement reasonable technical and organizational measures designed to protect information against unauthorized access, disclosure, alteration, loss, or misuse. These measures may include access restrictions, secure systems, password protection, and appropriate handling procedures. You are also responsible for keeping your account credentials and sensitive information secure and for sharing documents only through appropriate channels.10. Your Privacy Rights
Subject to applicable law, you may have the right to:- Request access to personal information we hold about you
- Request correction or updating of inaccurate information
- Request deletion of personal information where legally permissible
- Withdraw consent where processing is based on consent
- Raise concerns or submit a grievance regarding the handling of your information
- Exercise any additional rights available under applicable data protection laws